SMS Delivery Report Delays to Multiple Networks in Turkey via a Subset of Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. This incident has been resolved.

Posted Mar 10, 2025 - 11:32 PDT

Monitoring

We are observing recovery in delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2025 - 09:43 PDT

Update

We are continuing to experience SMS delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 10, 2025 - 06:18 PDT

Update

We are continuing to experience SMS delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2025 - 04:18 PDT

Investigating

We are experiencing SMS delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2025 - 03:19 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).