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Issues related to Zipwhip's Software
System Metrics
SMS Delivery Failures to a Subset of Numbers in Australia
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Australia for a subset of Twilio's numbers. This incident has been resolved.
Monitoring
We are observing recovery SMS delivery delays when sending messages to a subset of Twilio's numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with SMS delivery delays failures to a subset of Twilio's numbers in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, APAC).