Black Friday and Cyber Monday Expected SMS and MMS Delivery Delays

Incident Report for Twilio

Investigating

With the holiday rush coming up, we're expecting higher traffic on US mobile networks this Black Friday and Cyber Monday. You might see some temporary SMS and MMS delivery delays during this time. To help you get the most out of this holiday period, check out our Black Friday / Cyber Monday FAQs at https://help.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-2025.

Posted Nov 28, 2025 - 05:00 PST