SMS Delivery Delays Across Multiple Networks in Colombia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. This incident has been resolved.

Posted Nov 22, 2024 - 00:45 PST

Monitoring

We are observing recovery in SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 21, 2024 - 22:46 PST

Update

We are continuing to experience SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 21, 2024 - 15:45 PST

Update

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 21, 2024 - 11:59 PST

Update

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 21, 2024 - 10:01 PST

Investigating

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 21, 2024 - 09:01 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).