Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays To Mexico Telcel
      Incident Report for Twilio
      Resolved
      SMS delivery to the Telcel network in Mexico has now been stable and marking this incident as resolved.
      Posted May 27, 2020 - 22:18 PDT
      Monitoring
      A fix has been implemented and we are monitoring the results.
      Posted May 27, 2020 - 21:33 PDT
      Update
      We are still continuing to work on a fix for this issue.
      Posted May 27, 2020 - 19:08 PDT
      Update
      We are continuing to work on a fix for this issue.
      Posted May 27, 2020 - 17:19 PDT
      Identified
      We are seeing delays delivering SMS to Mexico Telcel handsets. This is a partial impact on a subset of messages.
      Posted May 27, 2020 - 16:06 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).