The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.
Posted Oct 09, 2026 - 08:50 PDT
Monitoring
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Posted Oct 09, 2026 - 08:50 PDT
Identified
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Posted Oct 09, 2026 - 08:42 PDT
Update
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 09, 2026 - 07:05 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 09, 2026 - 05:59 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).