MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. This incident has been resolved.

Posted Oct 24, 2025 - 17:22 PDT

Monitoring

We are observing recovery in MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 24, 2025 - 15:20 PDT

Update

We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 24, 2025 - 12:35 PDT

Update

We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 24, 2025 - 04:33 PDT

Update

We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 24, 2025 - 00:33 PDT

Update

We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 22:33 PDT

Investigating

We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 23, 2025 - 21:33 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).