SMS Delivery Delays to Multiple Networks in Italy

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to multiple networks in Italy. This incident has been resolved.

Posted Oct 08, 2025 - 11:54 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2025 - 09:45 PDT

Update

We are still experiencing SMS delivery delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 08, 2025 - 07:55 PDT

Update

We are experiencing SMS delivery delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2025 - 05:56 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to TIM network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 08, 2025 - 04:57 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).