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        Reported Issue on Twilio Flex Segment Builder

        Incident Report for Twilio

        Resolved

        Issue has been resolved and Twilio Flex Segment Builder is operating normally at this time.
        Posted Oct 14, 2024 - 10:15 PDT

        Monitoring

        Twilio Flex Segment Builder is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 14, 2024 - 10:07 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Segment Builder on Twilio Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 14, 2024 - 08:50 PDT
        This incident affected: FLEX (Flex Insights) and TaskRouter.
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