Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Issue with undelivered SMS on UK mobile numbers
      Incident Report for Twilio
      Resolved
      UK inbound messages are now delivering normally. All systems operational.
      Posted Oct 06, 2016 - 04:04 PDT
      Update
      Inbound messages to UK mobile numbers are still not arriving, our carrier partner continues to investigate. We will provide the next update in 4 hours.
      Posted Oct 06, 2016 - 01:03 PDT
      Update
      Inbound messages to UK mobile numbers are still not arriving. Our carrier partner continues to investigate. We will provide the next update in 4 hours.
      Posted Oct 05, 2016 - 21:07 PDT
      Update
      Outbound SMS to UK mobile numbers has been restored, but inbound messages are still not arriving. Our carrier partner continues to investigate.
      Posted Oct 05, 2016 - 17:53 PDT
      Update
      Our carrier partner is continuing their investigation into the issue where inbound and outbound SMS messages are failing on UK mobile numbers. We will provide the next update in 2 hours.
      Posted Oct 05, 2016 - 17:18 PDT
      Identified
      We are identified an issue where inbound and outbound SMS messages are failing on UK mobile numbers. We have escalated with our carrier partner and they are investigating.
      Posted Oct 05, 2016 - 16:08 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
      ← Current Status Powered by Atlassian Statuspage