SMS Delivery Failures to Vinaphone Network in Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery failures to Vinaphone Network in Vietnam. This incident has been resolved.

Posted Feb 07, 2023 - 02:20 PST

Monitoring

We are observing successful SMS delivery to Vietnam Vinaphone Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 07, 2023 - 01:51 PST

Update

We continue to experience SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2023 - 23:52 PST

Investigating

We are experiencing SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 06, 2023 - 22:52 PST

This incident affected: CARRIER NETWORK (SMS, APAC).