Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Incorrect Data on Deactivations API for 2025-03-05
Incident
Report for Twilio
Resolved
Twilio has identified a large number of incorrect entries in the Deactivation API for March 5th, 2025. We are working with the carrier to identify the corrected list. To avoid further customer impact, we have removed the incorrect file until we can replace it with a corrected one.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
Update
Our engineers are currently investigating the customer impact of a retroactive issue with Intermittent SMS/MMS Deliverability Issues. We will follow up and provide customer impact details within 2 hours.
Twilio has identified a large number of incorrect entries in the Deactivation API for March 5th, 2025. We are working with the carrier to identify the corrected list. To avoid further customer impact, we have removed the incorrect file until we can replace it with a corrected one.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
Twilio has identified a large number of incorrect entries in the Deactivation API for March 5th, 2025. We are working with the carrier to identify the corrected list. To avoid further customer impact, we have removed the incorrect file until we can replace it with a corrected one.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
Monitoring
Our engineers are currently investigating the customer impact of a retroactive issue with Intermittent SMS/MMS Deliverability Issues to AT&T. We will follow up and provide customer impact details within 2 hours.
Twilio has identified a large number of incorrect entries in the Deactivation API for March 5th, 2025. We are working with the carrier to identify the corrected list. To avoid further customer impact, we have removed the incorrect file until we can replace it with a corrected one.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
Twilio has identified a large number of incorrect entries in the Deactivation API for March 5th, 2025. We are working with the carrier to identify the corrected list. To avoid further customer impact, we have removed the incorrect file until we can replace it with a corrected one.
When querying 2025-03-05 on the Deactivations API, you will receive a 20404 error response.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).