The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
Posted Oct 06, 2026 - 03:52 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 06, 2026 - 02:06 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 06, 2026 - 01:21 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
