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        Issue With Whatsapp Media Messages

        Incident Report for Twilio

        Resolved

        Twilio Whatsapp Media Messaging was degraded for 9 minutes between April 3, 5:00 AM and 5:09AM Pacific Time. During this period of time customers may have experienced delay in whatsapp media message delivery. The issue has now been resolved.
        Posted Apr 03, 2025 - 05:40 PDT

        Investigating

        Our monitoring systems have detected a potential issue with WhatsApp messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 03, 2025 - 05:11 PDT
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