Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delay in Status Changes and Log Reports
Incident
Report for Twilio
Resolved
We are no longer experiencing delayed reports on Voice and Messaging Insights, Conferences and Task router. The incident has been resolved.
Update
We have identified and remediated the issue causing delayed reports on Voice and Messaging Insights, Conferences and Task router. All services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We have identified and remediated the issue causing delayed reports on Voice and Messaging Insights, Conferences and Task router. All services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are currently monitoring the issue and will provide next update in 60 minutes or as soon as more information becomes available.
Update
We have identified and remediated the issue causing delayed reports on Voice and Messaging Insights, Conferences and Task router. All services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers are still investigating the issue that might be impacting Messaging and Voice Insights, Conferences, and Task Router. We expect to provide another update in 60 minutes or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue with SMS and Voice Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (TaskRouter, Flex Insights), DEVELOPER TOOLS (Console), PROGRAMMABLE VOICE (Conference, Voice Insights), and PROGRAMMABLE MESSAGING (SMS, Messaging Insights).