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        Voice Intelligence Console Home Page Is Not Displaying Demo Transcript

        Incident Report for Twilio

        Resolved

        The issue impacting the Voice Intelligence Console Home Page not displaying transcripts in the Demo App has now been resolved and the service is functioning normally at this time.
        Posted Feb 21, 2025 - 16:20 PST

        Update

        We are aware of an issue impacting the Voice Intelligence Console Home Page not displaying transcripts in the Demo App. Our engineering team is actively investigating. We will update in 4 hours or as soon as we have more information.
        Posted Feb 21, 2025 - 15:06 PST

        Update

        We are aware of an issue impacting the Voice Intelligence Console Home Page not displaying transcripts in the Demo App. Our engineering team is actively investigating. We will update in 2 hours or as soon as we have more information.
        Posted Feb 21, 2025 - 13:08 PST

        Update

        We are aware of an issue impacting the Voice Intelligence Console Home Page not displaying transcripts in the Demo App. Our engineering team is actively investigating. We will update in 1 hour or as soon as we have more information.
        Posted Feb 21, 2025 - 12:18 PST

        Update

        Our engineers have identified the issue, Voice Intelligence Console home page is not displaying demo transcript and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 21, 2025 - 12:13 PST

        Investigating

        We've become aware of a potential issue with Voice Intelligence Console Home Page Is Not Displaying Demo Transcript. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 21, 2025 - 12:02 PST
        This incident affected: PROGRAMMABLE VOICE (Intelligence).