SMS Delivery is delayed to Madar handsets in Libya

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays on Madar in Libya. This incident has been resolved.

Posted Apr 30, 2020 - 20:17 PDT

Monitoring

We are observing successful delivery on Madar in Libya for the last 30 minutes. We will continue to monitor to ensure a full recovery.

Posted Apr 30, 2020 - 19:28 PDT

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as we have additional information.

Posted Apr 30, 2020 - 18:20 PDT

Update

We are observing message delivery issues for our messages submitted to Madar (606-01) in Libya. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Apr 30, 2020 - 17:26 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 30, 2020 - 17:20 PDT