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        RCS Media Messages Delays

        Incident Report for Twilio

        Resolved

        We are no longer experiencing RCS Media Messages delays. This incident has been resolved.
        Posted Nov 12, 2025 - 18:17 PST

        Monitoring

        We are observing recovery in RCS Media Messages delays. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 12, 2025 - 17:33 PST

        Update

        Our monitoring systems have detected an issue with RCS Media Messages delays. Google is returning 500 errors. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 12, 2025 - 16:53 PST

        Investigating

        Our monitoring systems have detected a potential issue with RCS Media Messages delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 12, 2025 - 16:48 PST
        This incident affected: PROGRAMMABLE MESSAGING (RCS Messaging).