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        Delays Sending Outbound SMS to MTN Nigeria

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays sending SMS to MTN Nigeria subscribers. This incident has been resolved.
        Posted Aug 28, 2020 - 06:12 PDT

        Monitoring

        We are seeing recovery of service and are monitoring it.
        Posted Aug 28, 2020 - 05:22 PDT

        Identified

        The issue has been identified as a network issue and is currently being reviewed by the mobile provider.
        Posted Aug 28, 2020 - 03:39 PDT

        Investigating

        Our engineering team is currently observing delays sending SMS to MTN Nigeria subscribers. We are working with our carrier partner to identify the root cause of the issue.
        Posted Aug 28, 2020 - 02:37 PDT
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