SMS and MMS Rejections

Incident Report for Twilio

Resolved

Twilio MMS and SMS were degraded for 1 minute between 05:05 and 05:06 Pacific Time on 11/27/2023. During this period of time customers may have experienced rejections when trying to send messages. The issue has now been resolved.

Posted Nov 27, 2023 - 09:15 PST

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with message-state-service. We will follow up and provide customer impact details within 2 hours.

Posted Nov 27, 2023 - 07:32 PST