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        Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers has been resolved, and the service is functioning normally at this time.
        Posted May 09, 2025 - 15:50 PDT

        Update

        We continue to see recovery for inbound Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 09, 2025 - 13:51 PDT

        Monitoring

        We have started seeing recovery for inbound Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 09, 2025 - 12:00 PDT

        Update

        We are observing Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 09, 2025 - 11:17 PDT

        Investigating

        We are observing Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 09, 2025 - 11:04 PDT

        Identified

        We are observing Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted May 09, 2025 - 10:59 PDT
        This incident affected: CARRIER NETWORK (Voice, North America).