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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Quality Issue to a Subset of Twilio's Numbers in Colombia
Incident
Report for Twilio
Resolved
Call quality to a subset of Twilio's numbers in Colombia has been resolved and is operating normally at this time.
Update
Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating a call quality issue to a subset of Twilio's numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue with call quality issue to a subset of Twilio's numbers in Colombia. We are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with call quality issue to a subset of Twilio's numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).