Stuck Tasks in Flex TeamsView

Incident Report for Twilio

Resolved

Stuck tasks in Flex TeamsView has been resolved, and it is operating normally at this time. If you are still facing this issue, please report it to us through a support ticket.

Posted Jun 06, 2023 - 09:39 PDT

Monitoring

Flex TeamViews is now operating normally. We will continue to monitor for system stability. We'll provide another update within 16 hours or as soon as more information becomes available.

Posted Jun 05, 2023 - 15:27 PDT

Identified

Our engineers have identified the issue within Flex TeamsView and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 05, 2023 - 12:47 PDT

Update

Our engineers have identified the issue causing stuck tasks in Flex TeamsView and are working to deploy a fix. If you are facing this issue, please report it to us through a support ticket. All stuck tasks will be cleared automatically in 7 days. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 05, 2023 - 11:48 PDT

Update

We are investigating stuck tasks in Flex TeamsView. Some customers could see tasks that have been already completed, still showing up on the dashboard. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 05, 2023 - 11:14 PDT

Investigating

Our monitoring systems have detected a potential issue with Flex TeamsView. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 05, 2023 - 11:01 PDT

This incident affected: FLEX (Flex Insights).