Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Toll-Free and 10DLC Provisioning/Cancellations Issues and Account Security US API errors
Incident
Report for Twilio
Resolved
We are no longer experiencing issue that was impacting toll-free and 10DLC provisioning/cancellations. This incident has been resolved.
Monitoring
The issue which was impacting account security US API errors was successfully resolved.
We are now observing successful recovery on the issue that was impacting toll-free and 10DLC provisioning/cancellations. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
We are now observing successful recovery on the issue that was impacting toll-free and 10DLC provisioning/cancellations. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
The issue which was impacting account security US API errors is now resolved.
But, we are still investigating the issue impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 8 hours or as soon as more information becomes available.
But, we are still investigating the issue impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still investigating an issue impacting toll-free and 10DLC provisioning/cancellations and account security US API errors. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still investigating an issue with Netnumber OSR impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating an issue with Netnumber OSR impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PHONE NUMBERS and CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Legacy API]).