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        SMS Delivery Delays and Failures to Telefonica in Uruguay

        Incident Report for Twilio

        Resolved

        We are no longer experiencing for intermittent SMS Delivery Delays and Failures to Telefonica in Uruguay. This incident has been resolved.
        Posted Jan 16, 2025 - 18:34 PST

        Update

        We have started seeing recovery for intermittent SMS Delivery Delays and Failures to Telefonica in Uruguay. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 16, 2025 - 16:35 PST

        Monitoring

        We have started seeing recovery for intermittent SMS Delivery Delays and Failures to Telefonica in Uruguay. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jan 16, 2025 - 15:59 PST

        Identified

        The issue causing intermittent SMS Delivery Delays and Failures to Telefonica in Uruguay 748-07 were identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 16, 2025 - 15:22 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Telefonica in Uruguay 748-07. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 16, 2025 - 15:08 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMS).