Outbound SMS Delivery Receipt to the Avea Network in Turkey

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Avea network in Turkey. This incident has been resolved.

Posted Jul 04, 2022 - 03:41 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Avea network in Turkey. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 04, 2022 - 01:54 PDT

Update

We are still experiencing SMS delivery receipt delays over a subset of international long codes to the Avea network in Turkey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jul 03, 2022 - 16:43 PDT

Update

We continue to experience outbound SMS delivery receipt over a subset of international long codes to the Avea network in Turkey. Message delivery receipts are being delayed. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 03, 2022 - 00:43 PDT

Update

We continue to experience outbound SMS delivery receipt over a subset of international long codes to the Avea network in Turkey. Message delivery receipts are being delayed. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 02, 2022 - 16:44 PDT

Update

We continue to experience outbound SMS delivery receipt over a subset of international long codes to the Avea network in Turkey. Message delivery receipts are being delayed. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 02, 2022 - 12:16 PDT

Update

We continue to experience outbound SMS delivery receipt over a subset of international long codes to the Avea network in Turkey. Message delivery receipts are being delayed. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 02, 2022 - 10:19 PDT

Investigating

We are experiencing outbound SMS delivery receipt over a subset of international long codes to the Avea network in Turkey. Message delivery receipts are being delayed. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Posted Jul 02, 2022 - 09:23 PDT