Console users unable to access the My Accounts and Project Summary pages

Incident Report for Twilio

Resolved

Console users unable to access the My Accounts and Project Summary pages issue has been resolved and Twilio Console is operating normally at this time.

Posted Oct 28, 2024 - 09:39 PDT

Monitoring

Twilio Console is now operating normally; view and navigate to their accounts in the My Accounts and Project Summary pages. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 28, 2024 - 09:05 PDT

Investigating

Our monitoring systems have detected a potential issue: unable to see the projects in the my accounts section in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 28, 2024 - 08:48 PDT