SMS Delivery Delay to Netone Zimbabwe

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to Netone Zimbabwe. This incident has been resolved.

Posted Apr 05, 2021 - 14:33 PDT

Monitoring

We are observing recovery in delivery delays when sending messages to Netone Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2021 - 13:23 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Netone Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2021 - 12:06 PDT

Update

Our monitoring systems have detected a potential issue with SMS delivery delay to Netone Zimbabwe. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as we have more information.

Posted Apr 05, 2021 - 10:58 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 05, 2021 - 10:48 PDT