MMS Delivery Reports Delays to US via a Small Subset of Shortcodes

Incident Report for Twilio

Resolved

Our engineering team has reported that the issue impacted a small number of customers which we will reach out to directly. This incident has been resolved.

Posted Mar 30, 2022 - 16:07 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS Delivery reports delays to US Via small Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 30, 2022 - 16:00 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS).