SMS Delivery Delays from Twilio to Celcom Malaysia

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.

Posted Jul 30, 2026 - 19:12 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 30, 2026 - 19:01 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2026 - 17:01 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2026 - 16:51 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 30, 2026 - 15:50 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).