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        Canada Account Security Service Partner Maintenance

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been completed.
        Posted Oct 06, 2025 - 23:00 PDT

        In progress

        Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Posted Oct 06, 2025 - 21:00 PDT

        Scheduled

        Our service partner is conducting an emergency maintenance from 06 October 2025 at 21:00 PDT until 06 October 2025 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Lookup Identity Match, Verify Silent Network Auth, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API], Legacy Identity MatchAndAttributes
        Posted Oct 03, 2025 - 07:45 PDT
        This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).