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        Call Failures to a Subset of Twilio Phone Numbers in Germany

        Incident Report for Twilio

        Resolved

        We no longer experience call failures to a subset of Twilio phone numbers in Germany. This incident is resolved.
        Posted Jul 30, 2025 - 19:03 PDT

        Update

        We continue to experience call failures to a subset of Twilio phone numbers in Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Jul 30, 2025 - 17:08 PDT

        Investigating

        We are observing call failures to a subset of Twilio phone numbers in Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 30, 2025 - 16:01 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).
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