Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Shelcomm Network in the United States of America
      Incident Report for Twilio
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Shelcomm Network in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 21:54 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to Shelcomm Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 17:54 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to Shelcomm Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 16:03 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Shelcomm Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2024 - 15:09 PST
      This incident affects: CARRIER NETWORK (SMS Long Code, North America).