SMS Delivery Report Delays to Ditto Network in Philippines via International Pre-Registered Sender ID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures or delivery report delays to Ditto network in Philippines via International Pre-Registered Sender ID. This incident has been resolved.

Posted Dec 03, 2024 - 10:54 PST

Monitoring

Our monitoring shows overall improvement when sending messages to Ditto Network in Philippines via International Pre-Registered Sender ID. We will continue monitoring the networks to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 09:00 PST

Update

We are no longer experiencing SMS delivery failures to Ditto network in Philippines via International Pre-Registered Sender ID. However, we are seeing delivery reports delays. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 09:10 PST

Update

Posted Dec 01, 2024 - 08:56 PST

Update

We are still experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 30, 2024 - 17:48 PST

Update

We continue experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 30, 2024 - 09:48 PST

Update

We continue to experience SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 30, 2024 - 05:33 PST

Update

We continue to experience SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2024 - 03:36 PST

Investigating

We are experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 30, 2024 - 02:41 PST

This incident affected: CARRIER NETWORK (SMS, APAC).