Status
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Elevated Call Failures in Brasil
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted 11 days ago. Jan 11, 2018 - 15:40 PST
Monitoring
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are now operating normally. We will continue to monitor the service, which is fully operational at this time.
Posted 11 days ago. Jan 11, 2018 - 14:39 PST
Investigating
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are still experiencing intermittent issues. We are working with our carrier partner to fully resolve the issue as quickly as possible.
Posted 11 days ago. Jan 11, 2018 - 11:52 PST
Monitoring
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are now operating normally. Our engineering team continues to monitor while we wait for acknowledgment from the carrier that the issue is fully resolved.
Posted 11 days ago. Jan 11, 2018 - 10:11 PST
Investigating
Our carrier partner is currently investigating a network outage affecting outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brasil. Our engineers are working with the carrier to restore service. We will provide additional information as quickly as possible.
Posted 11 days ago. Jan 11, 2018 - 08:22 PST
This incident affected: Programmable Voice (PSTN).