Status
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Elevated Call Failures in Brasil
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted 3 months ago. Jan 11, 2018 - 15:40 PST
Monitoring
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are now operating normally. We will continue to monitor the service, which is fully operational at this time.
Posted 3 months ago. Jan 11, 2018 - 14:39 PST
Investigating
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are still experiencing intermittent issues. We are working with our carrier partner to fully resolve the issue as quickly as possible.
Posted 3 months ago. Jan 11, 2018 - 11:52 PST
Monitoring
Outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brazil are now operating normally. Our engineering team continues to monitor while we wait for acknowledgment from the carrier that the issue is fully resolved.
Posted 3 months ago. Jan 11, 2018 - 10:11 PST
Investigating
Our carrier partner is currently investigating a network outage affecting outbound (termination) and inbound (DIDs) calls on Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) in Brasil. Our engineers are working with the carrier to restore service. We will provide additional information as quickly as possible.
Posted 3 months ago. Jan 11, 2018 - 08:22 PST
This incident affected: Programmable Voice (PSTN).