SMS Delivery Delays to US Cellular Network in the US over Toll Free number

Incident Report for Twilio

Resolved

SMS Delivery Failure to US Cellular Network in the US over Toll Free numbers was degraded from 20:58 UTC to 21:24 UTC Time on 03/14/2023. During this period, customers may have experienced failures sending messages towards US Cellular Network over Toll Free number. The issue has now been resolved.

Posted Mar 15, 2023 - 16:23 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to US Cellular Network in the US over Toll Free number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 15, 2023 - 16:16 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).