Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to All Networks in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery failures to networks in Brazil. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to all networks in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to all networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are continuing to experience SMS delivery delays when sending messages to all networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to VIVO and TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to VIVO and TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).