Inbound voice call failures to Kenya Twilio numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 22, 2020 - 09:38 PDT

Monitoring

We are observing recovery in voice traffic inbound to Kenya Twilio numbers. We will continue to monitor this situation and will provide an update as soon as more information becomes available.

Posted Mar 22, 2020 - 09:08 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.

Posted Mar 22, 2020 - 09:03 PDT

Investigating

We are currently observing inbound call failures to a subset of Kenya Twilio numbers. Our engineers are working with our carrier partner to resolve this issue.

Posted Mar 22, 2020 - 08:03 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).