Choppy audio for ~15k US calls connecting PSTN to/from SIP endpoints between 6:10am - 7:00am PDT

Incident Report for Twilio

Resolved

Between 6:10am and 7:00am PDT, ~15k US calls connecting PSTN to/from SIP endpoints may have experienced choppy audio. The problem has been resolved and all products are operating normally since 7:00am PDT.

Posted Sep 29, 2016 - 10:43 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1).