SMS Delivery Delay and Failures to Nepal Telecom Networks in Nepal

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telecom Networks in Nepal. This incident has been resolved.

Posted May 15, 2024 - 12:39 PDT

Update

We are observing recovery in SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2024 - 10:58 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted May 15, 2024 - 10:40 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2024 - 10:17 PDT

Identified

We are continuing to experience SMS delivery delays when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2024 - 09:50 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 15, 2024 - 08:55 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).