Outbound shortcode delivery to Verizon US degraded

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted May 23, 2018 - 00:16 PDT

Update

We are continuing to investigate this issue with our carrier partners. We will provide another update in 1 hour.

Posted May 23, 2018 - 00:01 PDT

Investigating

We are currently experiencing delivery delays on a proportion of shortcode messages to Verizon US handsets. We are working with our carrier partner to restore service.

Posted May 22, 2018 - 23:09 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).