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Emergency Calls from Twilio Canadian Numbers Failing
Incident Report for Twilio
Resolved
Emergency calls from Twilio's Canadian numbers to 911 are no longer failing. This incident is now resolved.
Posted Jun 30, 2020 - 15:10 PDT
Monitoring
We are observing recovery in voice calls from Twilio’s Canadian Numbers to 911. We will continue to monitor and will provide an update as soon as possible.
Posted Jun 30, 2020 - 13:53 PDT
Investigating
We have discovered that emergency calls from Twilio Canadian numbers to 911 are failing. Our team is investigating the issue and we will provide an update as soon as we have more information.
Posted Jun 30, 2020 - 12:58 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN) and ELASTIC SIP TRUNKING.