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Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      Emergency Calls from Twilio Canadian Numbers Failing
      Incident Report for Twilio
      Resolved
      Emergency calls from Twilio's Canadian numbers to 911 are no longer failing. This incident is now resolved.
      Posted Jun 30, 2020 - 15:10 PDT
      Monitoring
      We are observing recovery in voice calls from Twilio’s Canadian Numbers to 911. We will continue to monitor and will provide an update as soon as possible.
      Posted Jun 30, 2020 - 13:53 PDT
      Investigating
      We have discovered that emergency calls from Twilio Canadian numbers to 911 are failing. Our team is investigating the issue and we will provide an update as soon as we have more information.
      Posted Jun 30, 2020 - 12:58 PDT
      This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (PSTN).
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