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Twilio Services
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      SMS Delivery Delays to Surf Telecom in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. This incident has been resolved.
      Posted Nov 01, 2024 - 12:35 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 01, 2024 - 10:54 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Nov 01, 2024 - 10:26 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 01, 2024 - 07:14 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 31, 2024 - 23:14 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 31, 2024 - 19:12 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 31, 2024 - 17:22 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 31, 2024 - 16:22 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to Surf Telecom in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 31, 2024 - 16:06 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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