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Issues found outside of Twilio’s Network
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Super Sim DataLimit and ReadySimActivation Functionality Degraded
Incident
Report for Twilio
Resolved
The issues causing Super Sim DataLimit and ReadySimActivation Functionality Degraded have been resolved and the service is operating normally at this time.
Update
The issue has been identified and the Engineering suggested fix has been implemented and in-progress. We will continue to monitor and provide further updates in next 8 hours.
Update
The issue has been identified and the Engineering suggested fix has been implemented and in-progress. We will continue to monitor and provide further updates in next 4 hours.
Identified
The issue has been identified and fix has been implemented. We observe the system started processing the backlog of delayed events. We will continue to monitor and provide further updates in next 2 hours.
Investigating
We have detected a potential issue with SuperSim (DataLimit and ReadySimActivation functionalities are 100% down since Friday 11th October). Our engineering team has been alerted and is actively investigating. We will provide the update in 1 hour.
This incident affected: INTERNET OF THINGS (Super SIM).