Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Unable to Update Phone Numbers
      Incident Report for Twilio
      Resolved
      The issue preventing updating non-emergency-capable phone numbers between 08:14 and 10:07 PST has been resolved and phone number updates are operating normally at this time.
      Posted Feb 24, 2021 - 10:55 PST
      Monitoring
      Phone number updates are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Feb 24, 2021 - 10:20 PST
      Identified
      We are addressing an issue preventing phone number updates. We expect to provide another update in 60 minutes or as soon as more information becomes available.
      Posted Feb 24, 2021 - 10:04 PST
      Investigating
      Our monitoring systems have detected a potential issue with updating Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Feb 24, 2021 - 09:55 PST
      This incident affected: PHONE NUMBERS.
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