Potential Issue with Start/Stop Recordings API

Incident Report for Twilio

Resolved

The issue involving users receiving a 500 response from the start/stop recording api has been resolved.

Posted Mar 12, 2024 - 12:26 PDT

Update

We are currently investigating a potential issue with users receiving a 500 response from the start/stop recording api. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2024 - 11:37 PDT

Investigating

We've become aware of a potential issue with users receiving a 500 response from the start/stop recording api. Our engineering team has been alerted and is actively investigating. We will provide an update as soon as we have more information.

Posted Mar 12, 2024 - 11:19 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).