Twilio Flex - Maintenance

Scheduled for Mar 9, 21:00 - 23:30 PDT

Scheduled

We’re conducting a planned maintenance in US East 1 between 9:00 PM and 11:30 PM Pacific Time on 03/09/2026. During the maintenance window, customers may experience the below issue:
-Customers who are on Flex UI 1.x.x may notice some errors on the UI and/or on direct API requests while invoking flex flow and flex chat channel resources.
-There is no workaround however, if there is any failures in the API responses, please retry the request.

Posted Feb 25, 2026 - 04:17 PST

This scheduled maintenance affects: FLEX (Flex Agent Desktop, Flex Admin Console, Flex Programmable Chat, Proxy).