SMS Delivery Receipt Delays to Zain Network in Sudan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery status delays Zain Network in Sudan. This incident has been resolved.

Posted Nov 30, 2020 - 07:48 PST

Monitoring

We have observed a recovery of performance with SMS delivery receipt delays when sending messages to Zain Network in Sudan. Our engineers are monitoring the issue with our carrier partner to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2020 - 06:26 PST

Identified

We are experiencing SMS delivery receipt delays when sending messages to Zain Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2020 - 06:15 PST

Investigating

We are experiencing SMS delivery receipt delays when sending messages to Zain Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 30, 2020 - 05:14 PST