Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        API Delays in Message Delete Requests

        Incident Report for Twilio

        Resolved

        The issue affecting API requests for message deletions has been resolved and message delete requests are operating normally at this time.
        Posted Nov 02, 2022 - 13:11 PDT

        Monitoring

        API requests for message deletions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 02, 2022 - 12:42 PDT

        Update

        Our engineers have identified an issue causing a problem with API requests for message deletions and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 02, 2022 - 01:17 PDT

        Update

        Our engineers have identified an issue causing a problem with API requests for message deletions and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 01, 2022 - 01:25 PDT

        Update

        Our engineers have identified an issue causing a problem with API requests for message deletions and are still working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 31, 2022 - 09:44 PDT

        Update

        Our engineers have identified an issue causing problem with API requests for message deletions and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 31, 2022 - 01:44 PDT

        Update

        Our engineers have identified an issue causing problem with API requests for message deletions and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 30, 2022 - 21:57 PDT

        Update

        Our engineers have identified an issue causing problem with API requests for message deletions and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 30, 2022 - 19:35 PDT

        Identified

        Our engineers have identified an issue causing problem with API requests for message deletions and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 30, 2022 - 18:35 PDT

        Update

        Our engineering team continues to investigate an issue with API requests for message deletions. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 30, 2022 - 16:03 PDT

        Update

        Our engineering team continues to investigate an issue with API requests for message deletions. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 30, 2022 - 13:58 PDT

        Update

        We are investigating delays with API requests for message deletions. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 30, 2022 - 13:09 PDT

        Investigating

        We've become aware of a potential issue with API requests for message deletions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 30, 2022 - 12:56 PDT
        This incident affected: DEVELOPER TOOLS (REST API).