Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS delivery status delays to Indosat Indonesia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delays in receiving the delivery status of messages to the Indosat network in Indonesia. This incident has been resolved.
      Posted May 15, 2020 - 11:47 PDT
      Update
      We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. We continue working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted May 15, 2020 - 07:57 PDT
      Update
      We are continuing to investigate the issue and will provide an update as soon as we have more information.
      Posted May 15, 2020 - 05:04 PDT
      Update
      We are continuing to investigate the issue and will provide an update as soon as we have more information.
      Posted May 14, 2020 - 23:58 PDT
      Update
      We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted May 14, 2020 - 19:25 PDT
      Update
      We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. The actual SMS delivery is not impacted. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted May 14, 2020 - 17:01 PDT
      Investigating
      We are observing delays in receiving the delivery status of messages to the Indosat network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information
      Posted May 14, 2020 - 16:05 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).