SMS delivery status delays to Indosat Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving the delivery status of messages to the Indosat network in Indonesia. This incident has been resolved.

Posted May 15, 2020 - 11:47 PDT

Update

We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. We continue working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted May 15, 2020 - 07:57 PDT

Update

We are continuing to investigate the issue and will provide an update as soon as we have more information.

Posted May 15, 2020 - 05:04 PDT

Update

We are continuing to investigate the issue and will provide an update as soon as we have more information.

Posted May 14, 2020 - 23:58 PDT

Update

We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted May 14, 2020 - 19:25 PDT

Update

We are still observing delays in the delivery status of messages to the Indosat network in Indonesia. The actual SMS delivery is not impacted. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted May 14, 2020 - 17:01 PDT

Investigating

We are observing delays in receiving the delivery status of messages to the Indosat network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information

Posted May 14, 2020 - 16:05 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).